Terms of Service

Effective Date: January 1st, 2025
Last Updated: May 18th, 2026

Welcome to Higher Standard Wellness ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using our website or purchasing any of our services, you agree to be bound by these Terms in their entirety. If you do not agree to these Terms, please do not use our site or services.

1. Services Overview

Higher Standard Wellness provides health coaching services, including but not limited to wellness coaching, lifestyle guidance, and related educational programming (collectively, the "Services"). All Services provided are subject to these Terms. The Company reserves the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.

2. Eligibility

By using our Services, you represent and warrant that you are at least 18 years of age or have obtained the verifiable consent of a parent or legal guardian, that you have the legal capacity to enter into a binding agreement, and that all information you provide to us is truthful and accurate.

3. Payments

All payments for Services must be made in full at the time of purchase unless a payment plan has been expressly agreed upon in writing by the Company. Accepted payment methods will be provided during checkout. You are responsible for all applicable taxes and fees associated with your purchase.

4. Refund Policy

All sales are final. No refunds will be issued for Services that have been rendered or made available to the Client. For Services not yet rendered, refund requests will be evaluated on a case-by-case basis at the sole discretion of the Company. Circumstances that do not warrant a refund include, but are not limited to, changes in personal circumstances, dissatisfaction with results, or failure to use the Services purchased. By purchasing from us, you acknowledge and agree to this refund policy. If you have any questions or concerns about a purchase, please contact us before completing the transaction.

5. Dispute Resolution and Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Cook County, Illinois, and shall be conducted by a single arbitrator. The decision of the arbitrator shall be final and binding on both parties. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

You agree that any arbitration or proceeding shall be limited to the dispute between the Company and you individually. To the fullest extent permitted by law, no arbitration or proceeding shall be joined with any other, no dispute shall be arbitrated on a class-action basis, and you waive any right to participate in a class action lawsuit or class-wide arbitration.

You further acknowledge that all program sales are non-refundable as outlined in Section 4 and agree not to initiate a chargeback or payment dispute with your credit card processor or financial institution without first attempting to resolve the matter directly with the Company. Initiating a chargeback without prior good-faith communication with the Company may be considered a breach of these Terms.

6. Health Disclaimer and Assumption of Risk

Our Services are provided for informational and educational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease, illness, or medical condition. The Company is not a licensed medical provider, and nothing provided through our Services should be construed as medical advice, diagnosis, or treatment.

You acknowledge and agree that you should always consult with a qualified, licensed healthcare provider before beginning any health, nutrition, fitness, or wellness program, and before making any changes to your existing health or wellness routine. You represent and warrant that you have consulted with or will consult with a licensed physician prior to participating in any of the Company's programs or Services, particularly those involving dietary changes, supplementation, or physical activity.

By using our Services, you voluntarily assume all risks associated with your participation, including but not limited to the risk of physical injury, illness, emotional distress, or adverse health outcomes. You acknowledge that individual results vary and that the Company makes no guarantees, representations, or warranties regarding specific outcomes or results from the use of our Services.

7. Intellectual Property

All content on our website and within our programs, including but not limited to text, graphics, logos, images, audio, video, curricula, worksheets, guides, and any other materials, is the sole property of Higher Standard Wellness or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content without the prior written consent of the Company. Unauthorized use of any Company materials may result in termination of your access to the Services and may subject you to legal liability.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Higher Standard Wellness, its officers, employees, agents, representatives, consultants, and contractors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, our Services, including but not limited to loss of data, loss of profits, loss of business opportunity, personal injury, or adverse health outcomes.

In no event shall the total liability of the Company for any and all claims arising under or in connection with these Terms exceed the total amount you paid to the Company for Services during the twelve months immediately preceding the event giving rise to such liability. This limitation applies regardless of whether the cause of action is based in tort, contract, negligence, strict liability, or any other legal theory, even if the Company has been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Higher Standard Wellness, its officers, employees, agents, representatives, consultants, and contractors from and against any and all claims, losses, damages, penalties, fines, costs, and expenses, including reasonable attorney's fees, arising out of or relating to your use of the Services, your violation of these Terms, your violation of any applicable law or regulation, or any injury or harm to yourself or any third party resulting from your participation in any of the Company's programs or Services.

10. Privacy

Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information, including any health-related information you provide to us. By using our Services, you consent to the practices described in the Privacy Policy. Our Privacy Policy is available at https://higherstandardwellness.co/privacy-policy.

11. Termination

The Company reserves the right to suspend or terminate your access to the Services at any time, with or without cause, and with or without notice, including but not limited to situations involving a breach of these Terms, abusive or disruptive behavior, or conduct that the Company determines, in its sole discretion, to be harmful to the Company, its employees, or other clients. In the event of termination by the Company for cause, you shall not be entitled to any refund for unused Services. You may request to terminate your participation in any program by contacting the Company in writing. Any such termination by you shall be subject to the refund policy outlined in Section 4.

12. Force Majeure

The Company shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure results from circumstances beyond the Company's reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government orders or restrictions, war, terrorism, civil unrest, labor disputes, power failures, internet or technology disruptions, or the illness or incapacity of the Company's personnel. In the event of a force majeure occurrence, the Company will make reasonable efforts to resume performance of the Services as soon as practicable.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Subject to the arbitration provisions in Section 5, any legal action or proceeding arising under or in connection with these Terms that is not subject to arbitration shall be brought exclusively in the state or federal courts located in Cook County, Illinois, and you hereby consent to the personal jurisdiction and venue of such courts.

14. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The invalidity, illegality, or unenforceability of any single provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

15. Entire Agreement and No Waiver

These Terms, together with the Privacy Policy and any other agreements expressly referenced herein, constitute the entire agreement between you and Higher Standard Wellness with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, understandings, and agreements, whether oral or written. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and the Company's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time at our sole discretion. Changes will become effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for any updates. Your continued use of our Services following the posting of revised Terms constitutes your acceptance of and agreement to the changes.
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18. Contact Us

If you have any questions about these Terms, please contact us at:

Higher Standard Wellness
Email: [email protected]
Phone: (312) 684-3504